Return Refund Policy

Return & Refund Policy

At HMN Watches, we want you to be fully satisfied with your purchase. If you are not entirely happy with your order, you may request a return or refund under the terms outlined below.

  1. Right of Withdrawal You have 14 days after receiving your item to request a return. To exercise this right, please contact us at contact@hmnwatches.com before the withdrawal period expires.
  2. Conditions for Returns Returned within 14 days of delivery Item unused and in original condition Item in original packaging
  3. Return Process Send an email including your order number, full name, reason for return, and photos if defective. After approval, we will provide return instructions.
  4. Refunds Refunds are issued after the item is inspected. Processing may take 5–10 business days depending on your payment provider.
  5. Exchanges Exchanges are available only for damaged, defective, or incorrect items. Contact us at contact@hmnwatches.com.
  6. Damaged Items Report within 3 days of delivery with photos.
  7. Return Shipping Costs Customer is responsible for return shipping unless the item is defective or incorrect.
  8. Contact Us Email: contact@hmnwatches.com Website: norvensupply.com

Last updated: July 2025

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